Users
With Users, find a summary of users mapped to the currently logged-in customer account. It helps Admins to quickly add, edit and delete user(s) within the account.
• As a dealer, you have Standard role access to all your customers' accounts. This allows you to view and configure sites, assets, targets, reports, files, asset services and more. However, you won't be able to add or manage users into these accounts.
• VisionLink 
and VisionLink Productivity now support cross-application access. When users are granted access to VisionLink Productivity, they gain similar access level to VisionLink and vice-versa. Also, signing into one application lets you access the other without the need for another sign-in.
° As a dealer or customer, if you're onboarding a new user on either VisionLink or VisionLink Productivity, a role with the same access privilege will be granted on the other application. The following table shows corresponding roles on both applications:
View TableView Table
° Once onboarded, if you’re granted a different role in VisionLink Productivity, the change will not affect your access to or role in VisionLink.
° As an admin, if you delete a user who has cross-application access in one application, this will not affect their access to the other application.
Click Manage > Users. It displays:
-
List of users based on the account. After adding a new user here, they land on that account's Sites Dashboard. Refer to CCID and DCN Process Management Manual
to know more. -
Timestamp of recently logged-in users as well as their modified details.
• Use 
and 
to sort the a column's content in ascending or descending order.
• Search using user name, email ID or CWS ID. A valid username should:
° Be at least 6 characters long
° Contain alphanumeric characters (Aa - Zz, 0-9)
° Contain certain special characters (. @ _ -)
• A valid CWS ID should be 3–64 characters long.
• Refer to CWS ID Creation Manual to know more.
• Or refer to Add User and Manage User to know about adding, editing and deleting users.
Click download 
to save your users' data as an .xlsx file like the sample shown below:
Session Count
Refer the number of times you have accessed a particular account in the last 30 days.
Available User Roles
|
Features |
Functions |
User Roles |
||
|
Admin |
Standard |
Viewer |
||
| Sites Dashboard | View Sites Dashboard. |
x |
x |
x |
| Customize Sites Dashboard. |
x |
x |
|
|
| Create and manage sites. |
x |
x |
||
|
Site Summary and Insights |
View Site Summary. |
x |
x |
x |
| View Insights. |
x |
x |
x |
|
| Configure Site Summary and Insights. |
x |
x |
|
|
| Audit Logs | View Audit Logs. |
x |
x |
|
| View Entry and Exit Logs. |
x |
x |
|
|
| View login details of users of each account. |
x |
x |
|
|
| Reports | Schedule and manage reports. |
x |
x |
|
| View and download reports. |
x |
x |
|
|
| Users | Add, manage and delete users and roles. |
x |
|
|
| View user list and respective accounts. |
x |
|
|
|
Add users to multiple accounts.*Applicable to Admins of multiple accounts.* |
x |
|
|
|
| Targets | Set and edit targets. |
x |
x |
|
| View targets. |
x |
x |
|
|
| Assets | Configure Assets. |
x |
x |
|
| Configure Asset Details Dashboard. |
x |
x |
|
|
| View Assets and Asset Details Dashboard. |
x |
x |
x |
|
| View Remote Access. | x | x | ||
| Asset Services | Configure and manage remote lists. |
x |
x |
|
| View Remote Lists. |
x |
x |
|
|
| Files | Upload files for site images, design and calibration. | x | x | |
|
x |
x |
|||
|
Delete uploaded files (including survey files). |
x |
|||
E-Customer Access
As an E-Customer, access VisionLink Productivity with Viewer user role privileges. With this, you can
-
analyze site data across your account and
-
track fleet and individual asset performance and metrics.
• If you’re an E-Customer, you won’t be able to request for an upgrade to Standard or Admin user roles.
• Your dealer admin can upgrade you as Admin by mapping your CWS ID to the respective account (CCID).
View ImageView Image
• The single signing-in capability between VisionLink Productivity and VisionLink isn’t available for E-Customers. As an E-Customer, you’ll need to sign in for each application.